Yes, we deliver to all eligible pin codes across India. Currently, we are unable to offer shipping outside the country.

Orders are generally processed within 1–2 business days. Processing does not take place on weekends or public holidays.

Once your order has been processed and shipped, delivery usually takes between 3–8 business days, based on your location and courier service.

If delivery fails because of an incorrect address, customer unavailability, or order refusal, the package will be returned to us. A fresh delivery can be arranged after verification.

Orders may be cancelled within 24 hours of purchase or before dispatch, whichever takes place first.

You can contact our support team by email with your order information, and they will help you complete the cancellation process. 

Yes. Once the cancellation is approved, the refund will be credited to your original payment method within 5–7 business days.

No. Once an order has been confirmed, changes to products or shipping information cannot be made. If eligible, you may cancel the order and place a new one.

Returned items must be unused, unwashed, and in the same condition as received. Original tags, labels, and packaging must remain attached and undamaged.

No. Products that have been worn, washed, damaged, or altered in any way are not eligible for return.

Return requests should be submitted within 48 hours from the date the order is delivered.

To request a return, email your Order ID along with the reason for the return to markfinityitprivatelimited@gmail.com. Our support team will assist you with the remaining steps.